For a credit card refund, the item must be returned within 30 days from the date you received the order.
We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
For hygienic purposes, earrings and socks are non-returnable.
Pomelo reserve the rights to reject any refunds if the return item doesn't meet above conditions.
Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
Cashback/points will be awarded in 60-90 days.